In this free introductory course, Rhian Thorne explores practical approaches to rapport building, communication, engagement and creating positive learning environments that support meaningful outcomes.


Free
This course explores the importance of relationship building within therapeutic care, education and support settings.
Using practical examples and accessible teaching, the course introduces key concepts including rapport building, Happy Relaxed and Engaged (HRE), the “5:1” positive interaction ratio, and creating environments where individuals feel safe, motivated and supported.
Topics explored throughout the tutorial include:
- Building trust and rapport
- Positive interactions and communication
- Happy, Relaxed and Engaged (HRE)
- “Finding the Smile”
- The 5:1 positive interaction ratio
- Supporting engagement and learning
- Creativity within therapeutic support
- Understanding indices of happiness
- Maintaining positive therapeutic relationships
This tutorial is suitable for:
- Support staff
- Parents and carers
- Education staff
- Therapy assistants
- Behaviour support practitioners
Free Online Course
30 Minute Video Tutorial
Certificate on Completion
Here you can experience a taste of what our tutorials have to offer. Our sample content is designed to provide you with a glimpse into the topics we cover, the quality of our speakers, and the engaging nature of our sessions.
Rhian Thorne is a Consultant Behaviour Analyst and Training Lead at Skybound Therapies.
Rhian supports teams to deliver compassionate, person-centred therapeutic care and staff training focused on improving communication, engagement and quality of life outcomes.
Within this course, Rhian introduces practical approaches to relationship building, positive interactions and creating supportive learning environments.
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